Daily Daisies Terms and Conditions
Thank you for supporting a small business!
Please read the following Terms and Conditions carefully before placing an order on our website.
By accessing, browsing, or using our services, you agree to be bound by these Terms. If you do not agree with any part of these terms, please do not use our website or services.
These Terms and Conditions apply to all users of dailydaisies.com.au and govern the sale of floral products and services by Daily Daisies.
Daily Daisies reserves the right to update or modify these Terms at any time without prior notice. Continued use of the website after any changes implies acceptance of the new Terms.
Products and Seasonal Availability
All floral arrangements, bouquets, and related products are subject to seasonal availability. While we make every effort to replicate the images shown on our website, we reserve the right to substitute flowers of equal or greater value and similar style when necessary.
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Substitutions may occur due to factors beyond our control such as:
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Seasonal changes in flower availability
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Market shortages or delays
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Quality assurance purposes
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We guarantee that any substitutions will maintain the overall look, feel, and value of the original item selected.
Order Process
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All orders must be paid in full at the time of placing the order.
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We accept credit/debit cards, PayPal, and bank transfers.
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Prices are subject to change without notice, but once an order is confirmed and paid, the price will not change for that order.
Cancellation and Refund Policy
No Refunds: Due to the perishable nature of our products, all sales are final.
We do not offer refunds for any reason, including but not limited to:
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Change of mind
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Seasonal substitutions
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Late delivery due to circumstances beyond our control
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Once an order is confirmed, it cannot be canceled or refunded.
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If you receive an item that is damaged or unsatisfactory, please contact us within 24 hours of delivery with clear photos. We will review the issue and, at our discretion, may offer a replacement or credit.
Deliveries
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We strive to deliver your order on the requested date and time. However, due to traffic, weather conditions, or other unforeseen circumstances, we cannot guarantee specific delivery times.
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In cases where no one is available to receive the delivery, flowers may be left at the doorstep or with a neighbor, if deemed safe. Alternatively, a re-delivery fee may apply.
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Deliveries to certain locations (e.g., hospitals, offices, etc.) may have specific restrictions, and we are not responsible for delays caused by these third-party locations.
Custom orders
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For customized or large event orders (e.g., weddings, corporate events), a separate agreement may be required. A non-refundable deposit may be required to secure the booking.